Drive times, published. Including the long ones.
Our two-hour P1 onsite commitment applies in the core service area. Outside it, remote response commitments are identical and onsite work is scheduled. Rather than describe that vaguely, here is the actual drive from our office to each market.
NashvilleTN
Davidson County
FranklinTN
Williamson County
MurfreesboroTN
Rutherford County
ClarksvilleTN
Montgomery County
Bowling GreenKY
Warren County
ChattanoogaTN
Hamilton County
HuntsvilleAL
Madison County
KnoxvilleTN
Knox County
DaltonGA
Whitfield County
MemphisTN
Shelby County
Drive times are from our Nashville office under normal conditions. Remote support is available anywhere a client operates, including staff working from home and offshore coding teams.
Core and regional are different promises.
A provider that claims uniform same-day onsite across five states is either exaggerating or has offices it has not mentioned. We have one office, so we publish the drive.
Core service area. Roughly ninety minutes from Nashville. Two-hour P1 onsite, four-hour P2 onsite, next-business-day P3. This is Davidson, Williamson, Rutherford, Montgomery, and Warren County, Kentucky.
Regional. Knoxville, Chattanooga, Huntsville, Dalton, and Memphis. Identical remote response commitments — the 15-minute P1 first response does not change with distance — with onsite work scheduled rather than same-day. In practice, for a genuine clinical emergency in a regional market, an engineer gets in a car.
If your practice needs guaranteed same-day onsite in a regional market, say so early. We will tell you honestly whether we can meet it, and if we cannot we will name someone who can.
Onsite coverage across Middle Tennessee, East Tennessee, southern Kentucky, northern Alabama, and north Georgia. Remote support anywhere a client operates.