Built to WCAG 2.1 AA.
Healthcare buyers notice this, and some of them are contractually obligated to. That is a reason to do it, but it is not the reason: a compliance officer using a screen reader should be able to read our service commitments as easily as anyone else.
What we have done
- Semantic HTML throughout, with a single
h1per page and a heading structure that reflects the actual document outline. - A skip link to main content as the first focusable element on every page.
- Visible focus indicators on every interactive element, never removed.
- Text contrast meeting or exceeding 4.5:1, and 3:1 for large text and interface components.
- Full keyboard operation, including the navigation menus, the pricing calculator, and the readiness check.
prefers-reduced-motionrespected: scroll reveals resolve to their final state and nothing animates.- Every form control has a persistent visible label. We do not use placeholder text as a label.
- Status messages, including calculator output and readiness results, announced through live regions.
- Layouts reflow to 320px without horizontal scrolling, and text can be resized to 200% without loss of content.
- No content conveyed by colour alone. Every status mark carries a text label alongside its colour.
Known limitations
Two, stated rather than hidden. Some reference tables — the technology stack and the subcontractor list — scroll horizontally on narrow screens rather than restacking, because restacking them destroys the row relationships that make them readable. And the client support portal is a third-party application whose accessibility we do not control; we raise issues with the vendor and can provide the same information by phone or email on request.
Report a problem
If something on this site does not work for you, email hello@chartlineit.com or call (615) 555-0110. Tell us the page and what happened. We treat accessibility defects as bugs with a fix deadline, not as feedback, and we will tell you when it is fixed.