Three engagements, with the numbers in them.
Every provider in this category has testimonials. Almost nobody publishes a case study with a before and an after, because that requires having measured. These are ours, including the parts that took longer than we wanted.
An 11-location dental group, encrypted on a Thursday night.
Practice management server, imaging server, and the backup share, all encrypted. Chairs were seeing patients again in 31 hours.
Read the case study- 31 hrs
- To first chair back in service
- 0
- Ransom paid
- 4 days
- To full operation across all 11 sites
Twelve acquired practices, three PM systems, one standard.
A dental support organization had grown by acquisition for four years and inherited twelve environments nobody had ever standardized.
Read the case study- 14 mo
- To a single standard across 12 sites
- −41%
- Tickets per location per month
- −28%
- IT cost per location
An OCR data request answered in nine business days.
A specialty physician group received a data request following a business associate’s breach. The request had a thirty-day clock on it.
Read the case study- 9 days
- To a complete response, against a 30-day clock
- 0
- Penalties assessed
- 0
- Artifacts created after the request arrived
Every client here approved the text.
Organization names, locations, and identifying detail are withheld at each client’s request, and in the ransomware engagement at their counsel’s. Everything else — the timings, the counts, the percentage changes, the things that went wrong — is as it happened, and each client read this page before it went up.
If you are evaluating us and want to talk to a comparable practice directly, ask. We will introduce you to a client in your specialty and at your size, and we will not sit on the call.