Healthcare IT in Nashville, from an office in Nashville.
Nashville is where the modern for-profit hospital industry was invented and where a large share of it is still headquartered. The practical consequence for an independent practice here is that everyone around you — the health systems, the payers, the platform companies buying up your peers — is unusually sophisticated about security, and the questionnaires reflect that.
Headquarters
Same-day onsite
15 minutes, 24/7
What we can actually promise here.
We are on Division Street, which means an engineer can be at a practice in Midtown, Green Hills, or Berry Hill inside half an hour, and at most of Davidson County inside an hour. Our two-hour P1 onsite commitment is not aspirational here; it is a drive we make regularly.
Remote response commitments do not change with distance. A P1 gets a 15-minute first response in Nashville exactly as it does in Nashville, 24/7/365, and containment on a confirmed security detection is initiated within 15 minutes regardless of where the endpoint is.
Our full commitments, including the remedy- Midtown
- Green Hills
- Berry Hill
- Belle Meade
- East Nashville
- Donelson
Seven kinds of practice, one standard.
Whether you are in Nashville or anywhere else in our service area, the program is the same and the evidence file is the same. What changes is which regulatory reality applies to you.
Physician groups and specialty practices
Ortho, GI, ophthalmology, women’s health, and primary care. An Epic Community Connect affiliation inherits the host system’s security and audit obligations, and MIPS attestation is a hard annual deadline.
Dental practices and DSOs
On-premise Dentrix, Eaglesoft, and Open Dental, imaging servers, and operatory workstations. The highest ransomware exposure per dollar of revenue in our book.
Behavioral health and SUD providers
42 CFR Part 2 civil enforcement went live February 16, 2026. Consent management, redisclosure controls, and disclosure accounting sit on top of HIPAA.
Ambulatory surgery centers
Anesthesia machines, monitoring equipment, and imaging on the same network as scheduling. IoMT segmentation is the whole job.
Medical billing and RCM companies
Direct liability as a business associate, large remote workforces, and a client base that will start asking for your SOC 2. The Consociate settlement is the cautionary tale.
Home health and hospice
A fully mobile workforce, personal devices, cellular connectivity, and high staff turnover. Device management and offboarding discipline are the controls that matter.
Multi-location groups and acquisitions
Diligence, post-close integration, and one standard across an estate assembled from other people’s decisions. We have integrated 27 practice acquisitions.
The same table, in every market.
EHR or practice management unavailable, a site offline, suspected ransomware, imaging down.
A clinician or front-desk user cannot see patients.
Functional but impaired.
New user, hardware, access change.